providing financial help and advice to people in need.
Whether online, by phone, or face to face through Turn2us' partner organisations, over the past five years, the online channel has grown in importance in providing help on welfare benefits and charitable grants. As a key part of this channel, the website needed refreshing to meet the growing demands placed on it.
the expertise we've applied includes:
- UX & Design
- Build & Development
- Usability Testing
- Content Management
selecting the right platform for delivery.
The project faced several challenges including:
- The large number of stakeholders at Turn2us with differing requirements
- Refining the content tree into a logical structure targeted at the various audience groups
- Enabling development by developers from both the client developers and Positive
- Integrating with various systems and tools
Kentico was chosen to provide an intuitive CMS for the editors to replace the out-going end-of-life CMS, which had proven a hindrance to the timely creation of content. It was the perfect platform for the delivery of the new website as we were able to develop the core of the solution quickly which then allowed development of the content. Once the core structure and content was in place it was a straightforward process to build out the other various aspects of the site.