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Terms of use

By accessing, browsing or otherwise using this website you agree to be bound by these terms of use and our Privacy Policy, which has been updated in the light of the new data protection regulations that have come into effect in the European Union. It’s not as scary as it sounds – promise!

About us

This website is controlled and operated by Positive (referred to in these terms of use as "Positive", "we", "us" or "our"). Positive is the trading name for Group Positive which comprises Positive Thinking Ltd (CRN 02868939), Positive Digital Ltd (CRN 05350547), Positive by Design Ltd (CRN 02951034) and Positive Technology Ltd (CRN 04553314), whose registered office address is 439 Richmond Road, Richmond-upon-Thames, TW1 2AG United Kingdom, and our VAT number is 892 2196 02.

How to contact us

You can contact us here by filling out this form if you have any questions, comments or complaints about this website… Or if you just fancy a chat.

Changes to these terms of use

We keep these terms of use under review and will place any updates on this webpage (we’re good like that). Any changes will be effective immediately upon posting to the website and your continued access, browsing or other use of the website constitutes your agreement to all such terms of use. These terms of use were last updated on 24 May 2018.

Privacy and data protection

Full details of how we collect, hold and process your personally identifiable information via this website are set out in our Privacy Policy. Go take a look.

Access to and use of the website

We are the owner or the licensee of all intellectual property rights in this website and the material on it (including all text, trade marks, data, graphics, layout, logos, images, music or other audio material, clips, films or other moving images, algorithms, product details and/or software published or otherwise available on the website from time to time). An awful lot of fingers in an awful lot of pies, you might say.

Subject to these terms of use, we grant you a limited, temporary, revocable and non-exclusive licence to access, browse and use this website for your personal and non commercial use only. Unfortunately, we don’t grant wishes but you may print off one copy of any page(s) from this website for your personal reference.

Except as set out in the limited licence above (or as required under any applicable law), no part of this website may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in full or in part, for any purpose without our prior written consent. Stealing is bad.

In particular, you are not permitted to republish any part of this website on another website, in any other medium (print, electronic or otherwise) or as part of any commercial service without our prior written permission. All the intellectual property rights referred to above remain owned by us or our licensors.

Acceptable use of the website

While accessing, browsing and/or using this website you must:
(a) comply with all applicable laws, regulations and codes;
(b) not link to any part of the website other than the homepage;
(c) not frame or use framing techniques to enclose the website, or any part of the website, without our prior written consent;
(d) not modify, or attempt to modify, all or any part of the content on the website; and/or
(e) not gain or attempt to gain unauthorised access to the website, the server on which the website is stored or any third party server, computer or database connected to the website.
Whilst you may link to the homepage of this website, you must only do so in a way that is fair, does not harm our reputation and does not suggest any form of association, approval or endorsement of you, your goods or services and/or your website by Positive.

Termination or suspension of your access to the website

At any time and without giving you any advance notice, we may permanently or temporarily and for any reason:
(a) terminate, suspend or deny your access to this website (whether in whole or in part);
(b) terminate your permission to link to this website; and/or
(c) remove or edit any content on the website, and
in such circumstances all our liability (as well as the liability of our directors, employees or other representatives) for any loss whatsoever arising from our removing or editing content and/or your limited use of or inability to use this website (either in whole or in part) is excluded, insofar as it is possible to do so in law.


All information and/or data on this website is provided on an "as is" basis. To the extent permitted by law, all conditions, warranties and other terms which might otherwise by implied are now expressly excluded and no representations, warranties or terms of any kind are made in respect of the website or the content, including, without limitation, warranties of satisfactory quality, accuracy, adequacy, conformity to description or fitness for any particular purpose.
Neither we nor any of our data providers or affiliates gives any warranty or guarantee: (a) relating to the availability of the website; or (b) that the website and/or our operation of it, the content or the server that makes the website available, are error or virus free or free of other harmful components; or (c) that your use of this website will be uninterrupted.

Limitation of liability

Nothing in these terms of use excludes or limits our liability for:
(a) death or personal injury caused by our negligence or that of any of our officers, employees or agents; or
(b) fraudulent misrepresentation; or
(c) any liability which it is not lawful to exclude either now or in the future.
Subject to the above, we will not be liable, whether in tort (including for negligence or breach of statutory duty), contract or otherwise, for: (a) any loss or damage which may arise from reliance on any information contained on this website; (b) any loss, damage or costs suffered or incurred by you arising from viruses or other harmful components received via this website; or (c) any loss of profits; loss of business; depletion of goodwill or similar losses; loss of anticipated savings; loss of contracts; loss of use; loss or corruption of data or information; or any special, indirect, consequential or pure economic loss incurred by any user in connection with this website.


If the whole or any part of any provision of these terms of use is or becomes invalid, void or unenforceable for any reason the same shall to the extent required be severed from these terms of use and rendered ineffective so far as is possible without modifying the remaining provisions of these terms of use and shall in no way affect the validity or enforceability of any other provisions.


No waiver by us of any breach of these terms of use shall constitute a waiver of any other prior or subsequent breach and we shall not be affected by any delay, failure or omission to enforce or express forbearance granted in respect of any of your obligations.

Governing law and jurisdiction

These terms of use and/or your use of the website shall be governed by and construed in accordance with English law and the English courts shall have exclusive jurisdiction over any dispute which may arise.

Privacy policy

POSITIVE is committed to ensuring that your personal information is protected and never misused.


Our privacy policy explains what personal information we collect, why we collect it, how we use it, the controls you have over your personal information and the procedures that we have established to protect your privacy. It applies to personal information we collect through our Positive and Hubbub websites and any associated applications for employment which we receive through the careers page on the Positive website.


By sharing your personal information with us, you confirm that you have read and understood the terms of this privacy policy. We take responsibility for the personal information we collect about you, and we aim to be transparent about how we handle it, and give you control over it.


In this privacy policy, when we refer to "POSITIVE", "us", "we" or "our", we mean the group of POSITIVE companies – which are listed in the ‘About us’ section of our ‘Terms of use’.

What personal information do we collect?

Our main reasons for collecting your personal information is to provide you with information or services that you have requested including supporting your applications to POSITIVE and to provide and improve the service, products, events and experiences that you and the users of the POSITIVE website, applicants and employees expect from us.


We collect personal information from you in several different ways; you may share those credentials with us, or we may collect it using other means. In this section, we explain the different ways we collect personal information from you and some ways in which that information will be used. For more detail on how we use your personal information, please refer to the section titled "How do we use your personal information?".

Information you share with us

We collect personal information that you share with us when you register, contact us or interact with us through our website, email, phone or otherwise. You can decide not to provide certain data, or ask that any information you have previously shared is removed. If you do so, you may not be able to take full advantage of a career at POSITIVE and progress an application.


For example, you may provide information to us when you contact us about an opportunity to work at POSITIVE, upload a CV or Resume or other careers information.


To apply for a position advertised on our website we require users to register and to provide us with basic contact information. Through these interactions you may share with us: your name, address, e-mail address, postal address, telephone number, career history (usually in the form of a CV) as well as any other personally identifiable information you include in your interactions with POSITIVE. We may also ask for additional information to assist us with our recruitment process and in the event you are offered a job.


We may use cookies and similar technologies to collect non-personally identifiable information from you and to customise your use of our website. A cookie is a small data file that certain web sites write to your hard drive when you visit them. We may also use web bugs, clear gifs and similar technologies that collect data similar to that collected by a cookie. A cookie file can contain various types of information, including a user ID that the site uses to track the pages you have visited.


The majority of web browsers are initially set up to accept cookies; however, you can reset your browser to refuse all cookies or indicate when a cookie is being sent or you can flush your browser of cookies from time to time (Note: you may need to consult the help area of your browser application for instructions). If you choose to disable cookies or refuse to accept a cookie, you may not be able to utilize all features of the careers website.

How do we use your personal information?

Our main reasons for using your personal information is to provide you with information or services that you have requested including supporting your applications to POSITIVE or attendance at a Hubbub event, and to provide and improve the service, products and experiences that you and the users of the POSITIVE careers website, applicants and employees expect from us.


We process your personal information under the legal basis of consent and legitimate interest. In submitting your application, you agree for us to use your personal data in the following ways:

  • To respond to your queries and requests;
  • To communicate with you (including Hubbub event related information);
  • To provide you with updates about your POSITIVE application;
  • To provide services and support for any application you make;
  • To facilitate any application you make to POSITIVE;
  • To provide updates to you about any changes to POSITIVE’s policies, terms and conditions and any other matters which we may need to tell you; and
  • If you have asked us to keep you informed of other opportunities at POSITIVE, we may periodically contact you to tell you about these for up to 24 months.

Contacting You in the Future

If you have asked us to we will keep you informed of other opportunities at POSITIVE for up to 24 months. We do this in various ways, including e-mail, post, SMS, via social media platforms and by phone, but only if you are happy for us to do so.


If you would like more information on how we share your personal information, please email us at privacy@positive.co.uk

Links to third party websites

We may provide links to other websites which are not operated and controlled by POSITIVE.


We have no control over and are not responsible for the content of those sites, or how the third parties responsible for them collect and use your personal information. We do not endorse or make any representations about third party websites.


Third party websites may have their own privacy policies explaining how they use and share your personal information. We advise that you carefully review those privacy policies before you use these websites to ensure that you are happy with how your personal information is being collected and shared.

How long do we keep your personal information?

We only keep your personal information for as long as we need to, to be able to use it for the reasons given in this privacy policy, and for as long as we are required to keep it by law. Following an application, we keep your information should any other opportunities become available; however we will only keep your information for a limited period and your details will be purged after 24 months of inactivity.

Informing us of Changes

If any of the information that you have provided to POSITIVE changes, for example if you change your name, e-mail address or postal address, you can update, amend or remove information by submitting a request to privacy@positive.co.uk.


You have the right to access, update and amend personal information that we hold about you. You can also ask us to remove personal information about you or limit its use.


If you would like to access, update or amend your personal information or, if you would like us to remove personal information that we hold about you, or limit its use, please email privacy@positive.co.uk.

How do we protect your personal information?

We use appropriate technical and organisational measures, including encryption, to protect your personal information and privacy, and review those regularly. We protect your personal information using a combination of physical and IT security controls, including access controls that restrict and manage the way in which your personal information and data is processed, managed and handled. Whilst we cannot guarantee the security of your personal information, we commit to taking all reasonable steps to do so.

Your rights

You are entitled to ask:

  • For a copy of the personal information we hold about you, and details about how we are processing your personal information;
  • To have any inaccuracies in your personal information corrected;
  • For us to provide your personal information to you in a structured, commonly-used and machine-readable format. You can also ask us to provide your personal information directly to a third party in this format, and, if technically feasible, we will do so; and
  • To have your personal information erased, or for our use of it to be restricted (for example, if your preferences change, or if you don’t want us to send you the information you have requested).

Please contact us at privacy@positive.co.uk if you would like to exercise any of these rights.


You also have the right to make a complaint to the Information Commissioner's Office (http://www.ico.org.uk) if you’re not happy with how we’ve handled your personal information.

Changes to this privacy policy

We will review and update this privacy policy from time to time and will note the date it was last updated below.

Contact us

If you have any questions, comments or concerns, or would like to make a complaint about how we use the personal information we hold about you, please contact us at privacy@positive.co.uk and we will get back to you as soon as possible.


Last updated 24 May, 2018


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