Positive is committed to ensuring that your personal information is protected and never misused.
what personal information do we collect?
Our main reasons for collecting your personal information is to provide you with information or services that you have requested including supporting your application to Positive and to provide and improve the service, products, events and experiences that you and the users of the Positive website, applicants and employees expect from us.
We may collect personal information from you in several different ways; you may share those credentials with us, or we may collect it using other means. In this section, we explain the different ways we collect personal information from you and some ways in which that information will be used. For more detail on how we use your personal information, please refer to the section titled "How do we use your personal information?"
information you share with us
We collect personal information that you share with us when you register, contact us or interact with us through our website, email, phone or otherwise. You can decide not to provide certain data, or ask that any information you have previously shared is removed.
For example, you may provide information to us when you contact us about an opportunity to work at Positive, upload a CV, a covering letter or other careers information.
To apply for a position advertised on our website we require users to register and to provide us with basic contact information. Through these interactions you may share with us: your name, address, e-mail address, postal address, telephone number, career history (usually in the form of a CV) as well as any other personally identifiable information you include in your interactions with Positive. We may also ask for additional information to assist us with our recruitment process and in the event you are offered a job.
The majority of web browsers are initially set up to accept cookies; however, you can reset your browser to refuse all cookies or indicate when a cookie is being sent or you can flush your browser of cookies from time to time (Note: you may need to consult the help area of your browser application for instructions). If you choose to disable cookies or refuse to accept a cookie, you may not be able to utilise all features of the careers website.
how do we use your personal information?
Our main reasons for using your personal information is to provide you with information or services that you have requested including supporting your applications to Positive and to improve the service, products and experiences that you and the users of the Positive careers website, applicants and employees expect from us.
We process your personal information under the legal basis of consent and legitimate interest. In submitting your application, you agree for us to use your personal data in the following ways:
contacting you in the future
If you have asked us to, we will keep you informed of other opportunities at Positive for up to 24 months. We do this in various ways, including e-mail, post, via social media platforms and by phone, but only if you are happy for us to do so.
If you would like more information on how we share your personal information, please email us at
links to third party websites
We may provide links to other websites which are not operated and controlled by Positive.
We have no control over and are not responsible for the content of those sites, or how the third parties responsible for them collect and use your personal information. We do not endorse or make any representations about third party websites.
Third party websites may have their own privacy policies explaining how they use and share your personal information. We advise that you carefully review those privacy policies before you use these websites to ensure that you are happy with how your personal information is being collected and shared.
digital marketing service providers
We periodically appoint digital marketing agents to conduct marketing activity on our behalf, such activity may result in the compliant processing of personal information.
Our appointed data processors include:
how long do we keep your personal information?
informing us of changes
If any of the information that you have provided to Positive changes, for example if you change your name, e-mail address or postal address, you can update, amend or remove information by submitting a request to
You have the right to access, update and amend personal information that we hold about you. You can also ask us to remove personal information about you or limit its use.
If you would like to access, update or amend your personal information or, if you would like us to remove personal information that we hold about you, or limit its use, please email
how do we protect your personal information?
We use appropriate technical and organisational measures, including encryption, to protect your personal information and privacy, and review those regularly. We protect your personal information using a combination of physical and IT security controls, including access controls that restrict and manage the way in which your personal information and data is processed, managed and handled. Whilst we cannot guarantee the security of your personal information, we commit to taking all reasonable steps to do so.
You are entitled to ask:
Please contact us at
You also have the right to make a complaint to the Information Commissioner's Office (http://www.ico.org.uk) if you’re not happy with how we’ve handled your personal information.
If you have any questions, comments or concerns, or would like to make a complaint about how we use the personal information we hold about you, please contact us at
Last updated 27 September 2023.